Frequently Asked Questions:

What do i do if I need help with an Item?

For any technical support for your GRILLBILLY® Grill please consult your manual. If your questions are still unable to be answered please send us an email and we work to resolve the issue as soon as possible.

What is your Return Policy & Payment Information

For more details regarding our return policy and payment information please visit the TERMS & CONDITION page. If you would like to return an item that you have purchased from us, please fill out a RETURN FORM and we will be happy to assist you. 

How Do I Become a dealer?

For more information on becoming a dealer please send us a message on the CONTACT US page.

Do you offer a product warranty?

All of our product are covered by a manufacturer warranty. If you have any issue with a product or believe you have received a defective product, please send us a message using the CONTACT US page.

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